This Common Japanese Method for Getting a Waiter’s Attention Might Seem Rude in America

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This Common Japanese Method for Getting a Waiter's Attention Might Seem Rude in America

Japan is one of the hottest countries in the world right now when it comes to receiving international visitors, and for good reason. Travelers are flocking to this island nation to experience its fascinating culture, wander its pulsing, colorful streets, and to dive into its most alluring destinations, such as this authentic onsen town surrounded by mountains.



Another big reason to visit Japan is for the food. From humble bowls of ramen at hole-in-the-wall noodle shops to high-end omakase sushi, Japanese cuisine runs the gamut from hearty to sublime, and savoring the food is an essential part of any visit to the country.

There are ways to be a considerate tourist in Japan and this also applies to dining out, where it pays to do your homework regarding restaurant etiquette. There are a host of customs and rules governing the way Japanese eat that are good to be aware of, such as avoiding this mistake with soy sauce. This also includes one rule that may surprise American visitors: Waving and calling out to your server to get their attention isn’t considered rude. In fact, it’s just that way it’s done.



Don’t be afraid to raise your hand and speak up at a restaurant

Because of tipping culture, restaurant service is often very attentive in the U.S. That said, if your server is very busy, it can sometimes be difficult to get their attention. The most common move in the States is to attempt to make eye contact when they’re nearby, with perhaps a very slight wave of the hand. However, you would never raise your hand up high, snap your fingers, whistle, or worse yet — shout to your waiter. This is considered incredibly rude in the U.S. as it’s seen as treating your server like a lowly servant. 

However, things are done a bit differently in Japan. Servers will often ignore you until you let them know you need something, especially outside of heavily-touristed areas. While you can attempt eye contact, the most effective way to get the service you need is to raise your hand, and if need be, call out to them. Just say “sumimasen” at a decent volume, which translates to “excuse me” in Japanese.

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While raising your hand is a surefire way to get what you need at a restaurant in Japan, many restaurants — especially family-style eateries — will also have call buttons on the table. Simply press the button and an electronic bell will sound, summoning your server in no time. Tablets and order screens are also more common these days, where you just pick what you want and touch the screen, though they may only be available in Japanese.

Other restaurant etiquette to be aware of in Japan

Dave Pennells

By Dave Pennells

Dave Pennells, MS, has contributed his expertise as a career consultant and training specialist across various fields for over 15 years. At City University of Seattle, he offers personal career counseling and conducts workshops focused on practical job search techniques, resume creation, and interview skills. With a Master of Science in Counseling, Pennells specializes in career consulting, conducting career assessments, guiding career transitions, and providing outplacement services. Her professional experience spans multiple sectors, including banking, retail, airlines, non-profit organizations, and the aerospace industry. Additionally, since 2001, he has been actively involved with the Career Development Association of Australia.