How to Become a Freight Agent

How to Become a Freight Agent

Becoming a freight agent can be a rewarding and lucrative career choice for those who enjoy working in the transportation industry and have a knack for coordinating logistics. This step-by-step guide will walk you through the requirements, necessary skills, and recommended certifications to become a successful freight agent.

One of the key requirements for becoming a freight agent is a high school diploma or equivalent. While a degree is not always necessary, having a basic understanding of business principles and knowledge of transportation services can greatly enhance your chances of success in this field.

Most freight agents start their careers by gaining experience in the industry. This can be done through entry-level positions in logistics companies or by working as an assistant to a seasoned freight agent. It’s also important to develop proficiency in using freight software and electronic scheduling tools, as these technologies are becoming increasingly prevalent in the industry.

One of the most important steps in becoming a freight agent is to explore the various job options available in the industry. Freight agents can work in a variety of settings, including for freight brokerage firms, shipping companies, or as independent agents. Each option has its own pros and cons, so it’s important to consider which path will be the best fit for your personality and career goals.

Once you have determined the type of employment you are seeking, it’s time to start the search for a job. Networking with industry professionals, attending trade shows, and utilizing online job search platforms are all recommended activities to help you find employment as a freight agent.

Obtaining certifications in areas such as customs regulations, cargo security, or airline transport will not only help you stand out from the competition, but also demonstrate your commitment to the profession. While these certifications are not always required, they are highly recommended for those looking to advance their careers in freight agency.

In summary, becoming a freight agent requires a combination of knowledge, skills, and the right personality. By following these steps and staying up-to-date with industry trends and technology, you will be well on your way to a successful career in the freight industry.

Research the Industry

Before you embark on your journey to become a freight agent, it’s essential to research and familiarize yourself with the industry. This step will help you gain a better understanding of the job requirements, responsibilities, and the overall outlook for freight agents.

Start by exploring online resources, government websites, and industry publications like FreightWaves to gather relevant information about the transportation and logistics industry. This will give you valuable insights into the current trends, market dynamics, and emerging technologies.

One of the critical aspects of the job is understanding the different types of freight and their respective requirements. Freight can range from bulk cargo to delicate and perishable items. Researching the various modes of transportation, including land, air, and sea, will be beneficial in determining the best strategies for handling different types of freight.

Researching the educational requirements for becoming a freight agent is also important. While a college degree is not mandatory, having a basic understanding of subjects like math, business, and communication can be beneficial. Some schools and institutions offer specialized programs or certification courses that can help you acquire the necessary knowledge and skills.

Another crucial aspect to consider when researching the industry is the job duties and responsibilities of a freight agent. Freight agents are responsible for coordinating and managing the logistics of transporting goods for their customers. This includes tasks such as finding carriers, scheduling shipments, tracking deliveries, and ensuring compliance with safety regulations.

Understanding the typical work schedule of a freight agent is also essential. Although it can vary, freight agents often work full-time hours, and their schedules may be influenced by the needs of their customers and carriers. They may need to be available outside regular working hours to resolve any problems that arise during a shipment.

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In summary, conducting thorough research about the freight brokerage industry is an essential first step in becoming a freight agent. By exploring industry resources, familiarizing yourself with the terminology, understanding the educational requirements, and gaining knowledge about job duties and industry trends, you can better position yourself for success as a freight agent.

Gain Relevant Experience

When it comes to becoming a freight agent, gaining relevant experience in the industry is crucial. There are several ways you can search for employment opportunities and get your foot in the door of a freight brokerage company.

One of the most common ways to start is by getting a job in a company that works with customs, tariffs, and cargo loading. This will give you firsthand experience with the operational aspects of the industry and allow you to familiarize yourself with the challenges and requirements of freight transportation.

You can also consider becoming a carrier, which involves working directly with the transportation of goods. This will give you a more hands-on understanding of the logistics involved in shipping and the needs of both the shipper and the receiver.

Another option is to look for opportunities to work as an agent in a freight brokerage. Freight agents are responsible for finding and coordinating transportation services for their clients. They work closely with carriers and shippers to ensure that their clients’ cargo is transported efficiently and safely.

It’s also important to stay updated with industry trends and new technologies. The freight transportation industry is constantly evolving, and being knowledgeable about the latest trends and technologies can give you an advantage in finding employment and serving your clients effectively.

In terms of educational requirements, there are no mandatory degrees or certifications for becoming a freight agent. However, having a degree or certifications in a relevant field such as logistics, supply chain management, or transportation can be advantageous. These educational backgrounds can provide you with the knowledge and skills necessary to excel in the role.

In addition to educational qualifications, there are certain key skills and abilities that freight agents should possess. These include strong verbal and written communication skills, problem-solving abilities, and the ability to work well under pressure and meet tight deadlines.

In summary, gaining relevant experience in the industry is a crucial step towards becoming a freight agent. It will help you develop the skills and knowledge needed to excel in the role and ensure that you are fully prepared for the challenges that come with it. Always stay updated with industry trends and technology, and make sure to showcase your abilities and qualifications in your resume and during interviews.

Obtain a License

In order to become a freight agent, you will need to obtain a license. This is a mandatory requirement for working in the transportation and logistics industry.

The process of obtaining a license may vary depending on your location, but it typically involves completing an application, paying a fee, and passing a background check. Some states may also require you to take a licensing exam to demonstrate your knowledge of the freight industry.

Having a license not only demonstrates your proficiency as a freight agent but also provides several benefits. It shows potential employers and customers that you have the skills and abilities needed to handle the various activities involved in freight transportation.

For example, as a licensed freight agent, you can legally handle the loading and unloading of cargo, complete bills of lading, and ensure the safety of the shipment. You are also responsible for ensuring that all necessary customs and regulatory requirements are met.

Obtaining a license also shows that you have knowledge of the different transportation options available, such as trucking, air freight, and rail. This is important because customers may have specific needs and preferences when it comes to moving their freight.

Finally, having a license can open up more job opportunities for you. The transportation and logistics industry is constantly changing, and employers are always looking for agents who are up-to-date with the latest trends and changes in the field.

In summary, obtaining a license is a crucial step in becoming a freight agent. It provides credibility, demonstrates your skills and knowledge, and increases your employment options. Make sure to research the specific licensing requirements in your area and take the necessary steps to acquire your license.

Build a Network

Building a strong network is a key step in becoming a successful freight agent. In the freight brokerage business, it’s all about who you know and how well you can connect with others.

Networking is essential because a freight agent relies heavily on a network of contacts to get the job done. By building relationships with shippers, carriers, and other freight agents, you can increase your chances of finding the right transportation solutions for your customers.

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There are several ways to build your network as a freight agent. First and foremost, you should pay attention to your verbal and written communication skills. As a freight agent, you’ll often be working with customers and solving problems on a daily basis. Good communication abilities will help you to better understand your customers’ needs and provide them with the right solutions.

Another way to build your network is by getting involved in the transportation industry. You can join industry associations and attend trade shows to meet potential clients and learn more about the latest industry trends. By staying up-to-date with industry changes and technology advancements, you can position yourself as an expert in the field.

Networking within the Freight Brokerage Community

When it comes to building your network, don’t forget about your fellow freight agents. Other freight agents can be a great source of information and support. They can help you navigate through the industry’s challenges and provide you with valuable advice based on their experiences.

You can also join online forums and communities specifically designed for freight agents. Websites like FreightWaves offer a platform for freight agents to connect, share information, and collaborate on projects. These online communities can be a valuable resource for finding potential business partners or mentors.

Expanding Your Network Beyond the Freight Industry

While networking within the freight industry is important, don’t limit yourself to just that. Building connections outside of the industry can open doors to new opportunities and provide you with a fresh perspective.

Consider reaching out to professionals in related fields, such as customs brokerage or shipping technology. These individuals can provide you with insights and knowledge that can help you better understand the entire transportation process.

Start your Freight Agent Business

Starting your own freight agent business can be an exciting and rewarding venture. As a freight agent, you will be responsible for connecting shippers with carriers to transport their goods and ensuring that the process goes smoothly. Here is a step-by-step guide to help you get started on the path to becoming a successful freight agent:

Step 1: Education and Background

While there are no specific degree requirements to become a freight agent, having a background in business, logistics, or a related field can be beneficial. A degree in transportation or supply chain management can provide you with the knowledge and skills needed to excel in this industry.

Step 2: Gain Industry Knowledge

Before getting started, it’s important to familiarize yourself with the freight industry. Learn about different types of carriers, their options for transport (such as by air, ship, or truck), and the regulations and requirements for shipping goods. Stay up to date with changes in tariffs and any mandatory certifications or licenses needed for the job.

Step 3: Develop Key Skills

As a freight agent, you will need excellent communication, organization, and problem-solving abilities. Strong attention to detail and proficiency in math are also important skills. A background in customer service or sales can also be helpful, as you will be working closely with shippers and carriers to meet their needs.

Step 4: Obtain Certifications

While not always mandatory, obtaining certifications in freight agent and transportation can help you stand out to potential employers and customers. The Certified Transportation Broker (CTB) certification is one option that demonstrates your expertise in the field.

Step 5: Find Employment or Start Your Own Business

Once you have the necessary education, knowledge, and skills, it’s time to find employment as a freight agent. You can search for job openings with freight brokerage firms, shipping companies, or start your own freight agent business. Some individuals even work as independent agents, operating from their homes and using electronic processing to handle their clients’ needs.

Step 6: Market Yourself and Attract Customers

Once you’ve become a freight agent, it’s important to market yourself and attract customers. Networking with others in the industry, attending trade shows, and creating a strong online presence can help you get noticed. Provide superior customer service and emphasize the benefits of working with you over others in the field.

Step 7: Keep Learning and Adapting

The freight industry is always evolving, with new technologies, regulations, and business practices emerging. To stay successful as a freight agent, it’s crucial to keep learning and adapting to these changes. Stay informed through industry publications like FreightWaves and continue updating your skills to meet the needs of your customers.

With the right education, knowledge, skills, and certifications, you can build a successful career as a freight agent. Follow these steps to get started on the path to becoming a freight agent and enjoy a fulfilling and rewarding career in the transportation industry.

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How To Become a Cargo and Freight Agent

Being a cargo and freight agent can be an exciting and rewarding career choice for individuals interested in the transportation and logistics industry. As a cargo and freight agent, you would be responsible for coordinating and managing the shipment of goods and products for shippers. This role requires a combination of organizational skills, problem-solving abilities, and attention to detail.

Education and Certification Requirements

While there are no specific educational requirements to become a cargo and freight agent, having a high school diploma or equivalent is typically recommended. However, some employers may require a bachelor’s degree in a related field such as business or logistics.

In addition to education, many employers may also require cargo and freight agents to obtain professional certifications. These certifications can help demonstrate your expertise and knowledge in the field. Examples of certifications include the Certified Freight Broker (CFB) certification or the Certified Transportation Broker (CTB) certification.

Skills and Abilities

As a cargo and freight agent, you should have excellent organizational and problem-solving skills. You will need to efficiently manage the loading, transportation, and delivery of goods. Strong verbal and written communication skills are also essential for interacting with shippers, carriers, and other industry professionals.

Steps to Become a Cargo and Freight Agent

  1. Research the industry and explore career options in the field of cargo and freight.
  2. Obtain the necessary education and certifications recommended for the job.
  3. Gain practical experience by working in the logistics industry or as a freight agent assistant.
  4. Build a strong network of industry contacts and connections.
  5. Stay updated on industry trends and technological advancements that may impact the field.
  6. Apply for cargo and freight agent positions with transportation and logistics companies.
  7. During the interview process, highlight your skills, certifications, and relevant experience.

Benefits and Job Outlook

Understand the Role of a Cargo and Freight Agent

A cargo and freight agent plays a crucial role in the transportation industry. They are responsible for managing the logistics and paperwork related to the movement of goods and cargo from one location to another.

Typically, a freight agent acts as a representative for the shipper or the carrier. They work closely with customers, brokers, and carriers to ensure that all freight-related activities are carried out smoothly.

One of the key responsibilities of a freight agent is to solve any issues that may arise during the transportation process. They must have excellent problem-solving skills and the ability to handle any challenges that may come their way.

Freight agents often work in a brokerage or freight company. They may also work as independent agents, without being affiliated with a specific company. In recent years, there has been a shift towards more electronic and technology-based ways of working, with many agents using mobile devices and apps to perform their job.

Job Requirements and Education

While there are no mandatory educational requirements to become a freight agent, having a high school diploma or equivalent is recommended. Some schools and institutions offer specialized training programs in freight and cargo management, which can be beneficial for those looking to enter this field.

Obtaining certifications relevant to the industry, such as the Certified International Freight Forwarder (CIFF) designation or customs broker license, can also improve job prospects and open up more opportunities.

It is worth noting that the role of a freight agent requires constant attention to industry trends and changes. Staying updated with the latest technology and industry developments is essential to perform the job effectively.

Day-to-Day Activities

A day in the life of a freight agent can be quite diverse and dynamic. Some of the typical tasks and activities they may engage in include:

  • Browsing freight websites and platforms to find available shipments
  • Contacting shippers and carriers to negotiate rates and schedules
  • Managing and coordinating the movement of freight
  • Preparing and processing shipping documentation
  • Ensuring compliance with government regulations and customs requirements
  • Tracking and tracing the shipments to provide updates to customers
  • Resolving any issues or delays that may arise during transit

Overall, becoming a freight agent can be a rewarding career choice for those who enjoy problem-solving, working with others, and have a keen interest in the transportation industry.


What is a freight agent?

A freight agent is a professional who acts as an intermediary between shippers and carriers in the transportation industry. They are responsible for organizing and coordinating the movement of cargo.

How do I become a freight agent?

To become a freight agent, you need to have a high school diploma or GED equivalent. You can then gain experience in the industry by working for a freight brokerage or a shipping company. Additionally, obtaining a freight broker license may be required in some states.

What are the responsibilities of a freight agent?

A freight agent’s responsibilities include negotiating rates with carriers, arranging transportation for cargo, tracking shipments, and resolving any issues that may arise during the shipping process. They also need to stay updated on industry regulations and maintain relationships with both shippers and carriers.

Is a freight agent career lucrative?

Yes, a freight agent career can be lucrative. As a freight agent, you have the potential to earn a commission on each successful shipment you arrange. The more shipments you handle, the more commission you can earn. It is a career that offers room for growth and financial success.

What skills are necessary to become a successful freight agent?

To become a successful freight agent, you need to have excellent communication and negotiation skills. You should also be highly organized, detail-oriented, and able to multitask. Additionally, having knowledge of the transportation industry and being comfortable with technology can greatly benefit your career as a freight agent.

Dave Pennells

By Dave Pennells

Dave Pennells, MS, has contributed his expertise as a career consultant and training specialist across various fields for over 15 years. At City University of Seattle, he offers personal career counseling and conducts workshops focused on practical job search techniques, resume creation, and interview skills. With a Master of Science in Counseling, Pennells specializes in career consulting, conducting career assessments, guiding career transitions, and providing outplacement services. Her professional experience spans multiple sectors, including banking, retail, airlines, non-profit organizations, and the aerospace industry. Additionally, since 2001, he has been actively involved with the Career Development Association of Australia.